Please note! The police are having some problems with their phone line at the moment. If you do not receive an answer please try to hold the line or call back later.
If you are applying from Norway, you need to hand in your application at your local police district.
When you apply online, you still have to hand in the documents that are necessary for processing the application at a police station.
Book an appointment for handing in your documents
In Oslo police district, the office where you hand in your documents is at Schweigaards gate 15 B.
You have to book an appointment for handing in your documents. This means that you will not have to wait in line. You can choose the time and day for the appointment yourself.
If you have applied online through the
Application Portal Norway, you will at the same time book the appointment for handing in your documents.
If you have not applied online, you must make an appointment for handing in your application and the necessary documents. You make the appointment by calling the Service phone line on 22 34 21 00. The phone line is staffed Monday to Friday between 9.00–13.00.
You can also come to the office in Schweigaards gate 15 B and book your appointment between 8.15 and 10.00 Monday – Thursday.
Service centre for foreign workers
If you are a citizen of one of the Nordic countries, come from a
EU, EEC or EFTA-country, or you are a
specialist or a
skilled worker, you can use the Service centre for foreign workers in Oslo. Family members of such workers may also use this centre.
Do you need a permanent residence sticker for your passport?
If you have been granted permanent residency in Norway, the sticker in your passport is valid for two years only. Therefore you must collect a new sticker every two years. You must make an appointment for collecting your sticker.
You can do this in one of the following ways:
You can call the Service phone on 22 34 21 00. The phone line is staffed Monday to Thursday between 9.00–13.00.
You can also come to the office in Schweigaards gate 15 B and book your appointment between 8.15 and 10.00 Monday – Thursday.
All those who have already booked an appointment should contact the NOKAS-guard directly between between 8.15 and 14:45.