The case-processing time vary in the different cases because some cases need more investigation than others.
Missing informationThe case-processing time increases when we, for example, must acquire more information or documents, or when the application form is not properly completed.
Examination of documents
In some cases we need time to examine the documents to ensure that the information is correct and reliable, and that the documents have not been forged. In some countries there is also a need for a DNA test to confirm the applicant’s identity or family relations.
If there is need for additional information we usually ask the police to interview the person living in Norway. Mostly we only need information or documentation that was not enclosed with the application, but we also have a responsibility to ensure that the marriage is real, that it is not a forced marriage, or that it is not a risk for the applicant to be abused by the spouse in Norway.
As soon as the police are ready to carry out the interview, they will contact the person that lives in Norway. How long this takes depends on the capacity in the different police districts.
Shorter case-processing times
We work hard to make the case-processing times shorter. To achieve this we have commit ourselves to the IT development program EFFEKT which in a few years will mace the case-processing more efficient
. Simultaneously we are in a constant process of improving our internal organisation of the work, and we are always looking for ways to work more efficient. However, we receive many applications which take time to process, and we ask for your understanding of the situation.