If you are granted an exemption, you must still quarantine in suitable alternative accommodation.
The rules for entering Norway remain strict, so you must check if you are among those who can enter Norway now.
Some people are not required to stay in a quarantine hotel when entering Norway. You can check if this applies to you at Helsenorge´s website (external website).
This application scheme only applies to travellers required to stay in a quarantine hotel and who can apply for an exemption on compelling compassionate grounds or other weighty considerations.
This application scheme does not apply to you if you travel out of Norway on compelling compassionate grounds or other weighty considerations. For example, travel out of Norway to attend a funeral or to visit a sick family member abroad will not be a valid reason to get permission from UDI to be exempt from staying at a quarantine hotel when you return.
If you have general questions regarding quarantine and quarantine hotels, please see the information on Helsenorge's website (external website). The health authorities are responsible for the quarantine regulations and can answer general questions about quarantine and quarantine hotels.
A scheme has been implemented where people who can provide documentation of compelling compassionate grounds or other weighty considerations may apply for an exemption from the requirement to stay in a quarantine hotel when entering Norway. Very few people are eligible for exemption under this scheme. UDI processes these applications and can answer questions about them.
We recommend that you apply no later than seven days before entry so that UDI can process your application. If it is less than seven days until your travel to Norway, you must apply as soon as possible.
If you have access to Altinn, you must send the application from there. This is also the case for you who apply on behalf of someone else. If you do not have access to Altinn, you must use a separate application form.
You can apply for yourself, for others and for children. You must send one application per person requesting an exemption. You must have the necessary documentation ready before you apply.
Restrictions apply to who may be granted an exemption from the requirement to stay in a quarantine hotel. If one or several of the points listed below describe your situation, you can apply for an exemption.
We strongly encourage you not to submit this application if none of the situations we list describe your situation, so that people who are in these difficult situations receive the help they need. Exemptions from the requirement to stay in a quarantine hotel on compelling compassionate grounds or other weighty considerations are very limited and are assessed strictly. That staying in a quarantine hotel would be an unreasonable burden is not sufficient grounds for an exemption from the requirement to stay in a quarantine hotel.
You cannot apply for an exemption from quarantine hotels without attaching documentation on your welfare reason. You must enclose all the necessary documentation at the same time as you submit the application. The documentation you attach can be in Norwegian, Danish, Swedish or English.
Please note that if you do not attach the required documentation, the UDI will not ask you for more documentation when we process your application. If we do not have the required documentation when we process your application, the application will be rejected.
You must document that you have strong welfare reasons. Examples of documentation are a doctor's certificate, obituary, an invitation to a funeral or something similar.
Suppose you are applying for an exemption from a quarantine hotel due to an illness or disorder that requires facilitations the quarantine hotel cannot offer. In that case, it is not sufficient to only document the illness or disorder (for example, with a doctor's certificate). You must also document that your illness or disorder requires special facilities or follow-up that the quarantine hotel cannot offer you, which means that you cannot live there.
If you are going to a funeral or visiting a person who is close to you and who is seriously ill or dying, you must also attach documentation showing that the person is close to you. It can be a marriage certificate, birth certificate, cohabitation contract, or other documentation.
To get an exemption to visit a seriously ill person, the person you will visit must have a mental or physical illness of high severity with a possibly fatal outcome. This must be documented with a doctor’s certificate.
If you are travelling to Norway to take care of or visit your child, you must provide documentation that you have a child in Norway. You can do this by presenting, for example, a birth certificate or a copy from the National Population Register that you are the sole responsible for the child.
If you apply because you have a job abroad, which means that you are in Norway for short periods, you must provide documentation of this job and that you have a child in Norway.
Suppose you apply because you have children in Norway who do not have someone to take care of them when you are in a quarantine hotel because the other parent works shifts in Norway. In that case, you must provide documentation of this by showing a rotation plan or similar, in addition to the documentation that you have a child in Norway.
If you have sole responsibility for a child in Norway, you must provide documentation by showing a copy from the National Population Register that you are the sole responsible for the child.
Please note: If you are travelling with a child, they can stay in the quarantine hotel together with you. As a general rule, exemptions are not given to applicants responsible for a child they travelled with to Norway.
If you are applying for an exemption from a quarantine hotel due to an illness or disorder that requires facilitation the quarantine hotel cannot offer, you must document that your illness or disorder is of such a nature that the hotel cannot provide you with the special facilities. A general doctor's certificate stating that you have an illness or disorder is not sufficient. It must be described why your condition prevents you from staying in a quarantine hotel.
The UDI does not contact you, a doctor or a healthcare professional for further information. We decide the case with the documentation that is available when we process your application. It does not matter that you have suitable facilities at home and can get there without being a risk of infection towards others.
Why do we process your personal data?
UDI collects and uses personal data in order to process applications for exemption from staying in quarantine hotels due to compelling compassionate grounds or other weighty considerations.
What are the legal grounds for processing your personal data?
UDI has its own powers to process personal data. According to the regulations of 27 March 2020 no. 470 on infection control measures etc. in the event of the corona outbreak (covid-19 regulations) section 5, fifth paragraph, sixth sentence UDI can process personal data when necessary in the processing of applications for exemptions from stays in quarantine hotels.
Our privacy declaration
You can read detailed information about how we process personal information in UDI's privacy declaration The Norwegian Directorate of Immigration’s (UDI) privacy declaration - UDI
What are your rights?
You have a right to be given information about
If you discover that the UDI has registered incorrect, outdated or incomplete information about you, you have a right to have this corrected or updated.
Right of appeal
If you believe that the UDI does not process your personal data in the way required by the law, you can appeal to the Norwegian Data Protection Authority. Information about application procedures is available on the Data Protection Authority’s website (external website).
Deletion of personal data
Personal data stored in the Immigration Database is required for the UDI to carry out its tasks, for scientific and historical research, for statistical purposes and for archival purposes, and as a general rule you will not be entitled to delete these, cf. privacy regulation, article 17, no. 3.
If you cannot log in to Altinn, you can follow the steps below to send an application. You can authorize another person to apply on your behalf in Altinn.
You who have the power of attorney must fill in the power of attorney form. The person you are helping to apply for must sign the power of attorney form.
If you as a power of attorney have a Norwegian id-number or d-number and can apply in Altinn, do the following:
If you who are applying for someone else do not have access to Altinn, you can do the following:
You must try to attach all your documents when you submit your application to the UDI. WIf you need to send us additional documents after you have sent the application, you can upload the documents here.
The UDI will prioritise applications by date of entry so that those who enter first receive an answer first. You cannot request that your case will be given priority.
As of today, we cannot estimate how long the waiting time will be because we do not know how many applications the UDI receives at the same time. You should apply at least 7 days before you travel to Norway.
Once the UDI has processed your case, we will send you an SMS or e-mail.
If you have submitted your application in Altinn, you will receive the decision letter electronically in Altinn or Digipost. If you did not use Altinn, you will receive the decision letter in the mail.
You must check whether or not you can enter Norway now. Here you can read about the rules for entry to Norway.
You are not exempt from the national quarantine rules even if you are granted an exemption from staying in a quarantine hotel. This means that you must stay in quarantine at home or in another suitable accommodation, even if you do not have to stay at the quarantine hotel. Here you can read more about the rules for quarantine (external website).
You can present the SMS or decision letter from the UDI stating that you have been granted an exception from staying at a quarantine hotel at the border.
The border control will also determine if you have been granted (yes) an exemption from quarantine hotels if you provide your travel document number + date of birth (the same information you provided when you applied).
Applications for exemptions from stays in quarantine hotels are granted for a given period by the UDI in each case. The duration of your exemption will depend on what you have documented a need for in your application.
You must check whether or not you can enter Norway now. Here you can read about the rules for entry.
You have not been granted an exemption, and you must stay in a quarantine hotel when you travel to Norway.
You cannot appeal the decision if your application is rejected. The UDI's reasons for the refusal or rejection will be stated in the decision letter. You cannot appeal the decision, even if you disagree with the UDI's assessment.
No, there are no other schemes for applying for exemptions from staying in quarantine or at quarantine hotels. However, there are schemes where the employer can apply for an employee to enter Norway. Here you can read about these schemes
Yes, you must send an application for each family member. Every single person who wants an exemption from a stay in a quarantine hotel must therefore apply.
Please note that children under the age of 18 travelling with persons protected from the coronavirus do not need to stay in a quarantine hotel. The child must still be in quarantine at home or in another suitable accommodation.
No. You must check whether you are allowed to enter Norway. Here you can read about the rules for entry
If you are going to a funeral or to visit a person who is seriously ill or dying, you must attach documentation showing that the person is someone close to you. You can submit a marriage certificate, birth certificate, cohabitation contract, or other documentation.
If you can document digitally on helsenorge.no that you received your first vaccine dose at least three weeks ago, you do not have to stay in a quarantine hotel when you travel to Norway. For this to apply to you, you must be vaccinated in Norway. You must still stay in quarantine, but you can spend the quarantine at home or in another suitable place. Unvaccinated children who travel with vaccinated parents also avoid quarantine hotels (external website).
It is the police at the border who check the digital information.
From 11 June at 3 p.m., travellers that have recovered from COVID-19 during the past six months, or are fully vaccinated (in Norway), are exempted from travel quarantine. The premise is that the vaccination/undergone COVID-19 disease can be documented securely and verifiable. For the time being, it is only a login to helsenorge.no that is considered a secure and verifiable way to verify your status as protected.
No. Even if you have been granted an exemption from staying in a quarantine hotel when entering Norway, you must still follow the quarantine rules that apply when entering Norway. You have only been granted exemptions from staying at a quarantine hotel. You can read about the quarantine rules here (external website)