The police's Immigration Office opens with limited service


From April 20, the police's Immigration Office will open with limited service for urgent cases, after being closed since March 13 due to the corona situation.

Published: 20.04.2020

Below you will find information on how to book an appointment. We kindly ask you not to attend in person at the police office without an appointment. You cannot contact the UDI for an appointment.

Cancelled appointments

If you have received an email from the police telling you that the appointment is cancelled, you cannot attend this appointment, even if you can still se the appointment in the application portal. Please make sure to check your email, including junk mail folder.

Urgent cases

If your case is urgent and you have registered an application or you are going to order a residence card, you can log into the Application Portal, select your application and see if there is an available appointment you can book. If there are no available appointments, you must contact the police where you live by phone or email to get a new appointment (external website).

Other cases

If your case is not urgent, wait until the police make available new appointments for your case type in the Application Portal. Unfortunately, we do not know when it will be possible for you to book another appointment. You should not contact the police or the UDI for an appointment.

You can read more about how the limited service for the police affects applications, procedures and rights in immigration cases on our pages about the corona situation.

Would you like to help us improving the website?

Did you find what you were looking for?