Asylum seekers can register in several places in Norway. If you contact the police where you are now, they will help you with transportation to the nearest place you can register.
You must be in Norway or on the Norwegian border to apply for protection (asylum).
Norwegian authorities do not currently consider Ukraine a safe country.
Ukrainians will be granted collective protection in Norway. Information about who can receive collective protection is available here.
Yes, you must apply for protection (asylum) for UDI to assess your application for collective protection.
Read about rights and obligations and how you can apply for protection (asylum) here.
Here you can read information from the police about what you need to do (external website), look under the headline "After registration".
Here you can read what a card for asylum seekers is.
Here you can read what a D number is.
Collective protection means that UDI does not assess the need for protection individually but gives Ukrainians fleeing the war in Ukraine and their family members collective protection. This ensures that Ukrainians fleeing the war will get the help they need faster.
The permit is limited and is granted for one year at a time, for up to three years. The permit does not form the basis for a permanent residence permit during these three years. After three years, it is possible to obtain a new temporary permit forming the basis for a permanent residence permit. UDI must make an individual assessment of who this applies to.
Ukrainians who receive collective protection do not receive refugee status and refugee travel documents.
More information about your rights and obligations when you have received collective protection is available here.
Usually, all applications for protection (asylum) are processed individually. This means, among other things, that everyone must have an asylum interview for UDI to process their application for protection. If the application is granted, the permit will usually form the basis for a permanent residence permit.
It is also common to obtain refugee status and travel documents with individual protection.
You cannot get collective protection if you:
If the list above applies to you, you may still apply for protection accessed individually. If so, UDI will consider whether you meet the requirements for obtaining a permit as a refugee.
You must contact your home country for help, unless you fear persecution in your home country.
If the list above does not apply to you, you can still apply for protection, but your application will be assessed individually. You will find an overview of who can apply for collective protection here.
If you apply for protection in Norway and meet the conditions for collective protection, we will process your application in Norway. If you are not eligible for collective protection, you may apply for protection and individual assessment of your application. However, if you have already applied for protection, or have a residence permit in another European country, then that country may still be responsible for processing your application, and you may be required to return there. This is covered by the Dublin Regulation. You can read more about how the Dublin Regulation works here.
Example of when the Dublin Regulation applies: You have a residence permit in another European country and left Ukraine long before 24 February 2022. As a result, you are not eligible for protection in Norway. We will then contact the country you received your resident permit from so that your application for protection is processed there.
With a permanent residence permit or permanent right of residence, you can reside and work in Norway indefinitely. Collective protection is a permit that does not form the basis for permanent residence. You can therefore not apply for permanent residence after three years.
If UDI decides that you still need protection after three years, you can get a new temporary permit. UDI will assess the application on an individual basis. If you receive a new permit after three years of collective protection, the new permit will provide a basis for you to later apply for a permanent residence permit.
You have the right to feel safe/protection in Norway. You can get free help if:
Are you in danger?/ Is your life at threat in Norway?
Please call the police at 112 if you need immediate help. If there is no urgency, you can call 02800.
When you register, you will have rights as an asylum seeker.
You must register with the police (external website) to obtain legal residence and access to rights. You have the right to a free and safe place to live, and you will receive financial support to live on.
You may be entitled to collective protection.
If you are from Ukraine, you may be entitled to collective protection that gives a residence permit in Norway and the right to a place to live in a municipality.
Do you live privately and need a new place to live?
Contact UDI's guidance service by phone: (+47) 23 35 16 00.
Open Monday to Friday from 10:00 - 14:30.
Talk to us – we can help you:
Information/educational videos from the police:
You can call these helplines and talk to NGOs. You do not have to say who you are if you do not want to.
Are you a child or a youth?
You can call Alarmtelefonen (an emergency phone) for children and young people on 116111. The emergency telephone is a 24-hour telephone and chat service in Norwegian and English. They can assist with an interpreter.
Do you need health care?
After arriving in Norway, you have the right to health care if you need it. Find out more about health services and rights here: Health care for asylum seekers and refugees in Norway - helsenorge.no (external website). You can select your language on the page.
Are you subjugated to violence or abuse?
You can find information on how to get help at www.dinutvei.no (external website). The site is available in many languages, including Russian.
Do you want to know more about working in Norway and what rights and obligations you have?
You can find information from the Norwegian Labor Inspection Authority, at www.knowyourrights.no (external website). You can select languages on the page, including English, Ukrainian and Russian.
Do you want to help people who may be vulnerable?
See UDI's page for authorities and other assistants for more guidance about other agencies and resources.
As long as the duty to return for Ukrainian citizens is suspended, you as a Ukrainian citizen may apply for all types of permits from Norway. UDI will process all applications that Ukrainians submit from Norway due to the situation in your home country. Usually, applying from Norway will not be taken into consideration.
If you have a valid residence permit in another safe country, where it is possible to return, we will not accept your application for a residence permit from Norway now.
If you apply for protection and are granted collective protection, you can still apply for other types of residence permits.
Please consider which residence permit may be relevant for you to apply for. If you have family here, you may apply for family immigration. Another option may be a work permit. Please consider what you want to apply for.
You will find an overview of all residence permits you may apply for here.
You cannot work while we process your application. You can also not apply to work while we process your application.
You are only allowed to work if you are granted collective protection in Norway.
Here you can find information from the Tax Administration (external website) about what you must do if you want to work in Norway after being granted collective protection.
Here you can read more about what you need to know if you want to travel outside Norway or move from Norway.
When granted collective protection, you have the right to follow an introduction programme, which includes Norwegian and social studies training.
You must contact the municipality where you reside to get information about your rights to participate in the introduction programme. The municipality will give you guidance on this.
Emergency accommodation is a type of accommodation for asylum seekers used when many asylum seekers arrive at the same time. This type of accommodation has a simple standard but will ensure your basic needs.
In the emergency accommodation, you will get:
The people who work in the emergency accommodation will give you practical information about settlement, leisure activities, health care and services in the local community.
You will be informed when and where to move from the emergency accommodation. We do not know how long it will take before you should move.
An asylum reception centre is a simple and temporary accommodation where you can stay while you wait for an answer to your application for collective protection. It is voluntary to live in an asylum reception centre.
When you arrive at the asylum reception centre, you will receive information about:
The people who work at the asylum reception centre will facilitate, guide, and help you if you need it. They will also guide you in obtaining current information from the public sector and voluntary organizations.
At the asylum reception centre, you will get:
At some asylum reception centres, there will be
We do not know how long it will take before you move from the asylum reception centre to a municipality.
An alternative to reception centres means that you can live in a standard home, instead of in a reception centre or an emergency accommodation offered by UDI.
UDI has expanded the scheme for an alternative to reception centres for Ukrainians in the target group for temporary collective protection who live privately or in other temporary places until they are settled.
To apply for an alternative to reception centres, you must have registered with the police and received a DUF number and D number. You also must have found a place to live in a municipality. Examples of different housing solutions can be
Unaccompanied minors are not covered by the extended scheme for an alternative to reception centres. If you are an unaccompanied minor asylum seeker, you can apply for an alternative to a reception centre according to the usual (ordinary) scheme.
The municipality must agree that you settle there. When UDI has received the application, we will contact the municipality and ask if they will accept the application for an alternative to reception centres. If you already have contacted the municipality in advance and the municipality has approved and signed the application form, UDI will approve the application immediately.
The municipalities choose whether they give people permission to live in an alternative to a reception centre or not. If the municipality does not accept the inquiry, you will have your application rejected. You will still have the right to stay in an emergency accommodation or an asylum reception centre. If you are granted an alternative to a reception centre by UDI and the municipality, you can receive money for housing expenses and subsistence from the municipality.
UDI offers everyone who applies for protection in Norway a place to live. Asylum reception centres and emergency accommodations are simple and temporary accommodations where you can stay while you wait for an answer to your application for collective protection. Many people are arriving from Ukraine now, and we can therefore not process applications for relocation between asylum reception centres and between emergency accommodations.
Even if we do not process relocation applications between asylum reception centres and emergency accommodation, you can still choose to live elsewhere. You can move, for example, to friends or family.
If you are moving to a private address after registering at the National Arrivals Center, please notify LINK of the new address you are moving to. You must do this before moving. LINK then notifies the police and UDI of your new address. UDI must know where you are when we send out the decision letter granting protection and other important information. If we do not know where you are, we will not process your application for protection.
Suppose you live in an asylum reception centre or an emergency accommodation and move to a private address. In that case, you must report your new address to the reception centre and the police where you will live. UDI must know where you are when we send out decisions on protection and other important information. If we do not know where you are, we can not process your application for protection.
If you live in private housing, you can apply for an alternative to reception centres.
If you have brought your pet from abroad, your pet must be checked at the border by the Norwegian Food Safety Authority.
If your pet has not been checked at the border when you arrived, you must immediately contact the Norwegian Food Safety Authority by telephone: +47 22 40 00 00.
You can read more about controlling pets from abroad on the Norwegian Food Safety Authority's website (external website). The information is available in Norwegian, English and Ukrainian.
You should stay at the National Arrival Centre until you have done several activities. It may take up to 21 days. The activities are part of the process of applying for protection.
Examples of activities you will go through are:
If the police have your phone, you will get it back when the police have finished their investigations. If you leave the arrival centre before the police have finished their investigations, they will send the phone to you in the mail when it is ready.
If you live in the big tent hall, you will only be there for a few days before you get moved. You will be notified when you can leave.
You do not have to stay at the National Arrival Centre the entire time. But we recommend that you stay there until you have done all the necessary activities. If you leave the National Arrival Centre before the whole process is finished, your application process might come to a halt. It may then take longer for you to receive an answer to your application.
It is voluntary to stay at the reception.
If you register at the National Arrivals Centre, we recommend that you stay there until these activities are completed:
If you stay in private housing, you may apply for alternative to reception centre (external website).
You are entitled to health care from a doctor or hospital and the right to receive certain types of medication. If you need medical attention, you can contact a doctor where you live. If you have children, they have the right to go to school.
At the National Arrival Centre you will get food, a bed to sleep in, and food suitable for children and babies. You will also get clothes and hygiene items if you need them. You can not cook your own food at the centre. You can freely go out shopping for food for your own money.
At the National Arrival Centre, you will sleep in a tent hall. That is the accommodation everyone gets. There are a few rooms that particularly vulnerable people can use. We will evaluate the individual need to decide if a person needs a room.
Read more about the different activities you will go through at the arrival centre.
Your children have the right to go to school when you have applied for asylum in Norway. The right to go to school applies to your children from the age of six until they are 16 years old.
If you are a parent to a child under 16, you must send your child to school. The right to go to school applies as long as it is a high possibility that you will stay in Norway for more than three months. Talk to the municipality where you live regarding help sending your children to school.
You have the right to the same health care as everyone in Norway, such as going to the doctor or hospital and receiving certain types of medication. The right to health care applies when you come to Norway and ask for protection (asylum).
You can get a GP. Meaning that you can go to the same doctor every time. To get a GP, you can call the GP phone, +47 810 59 500.
If you cannot find the answer to your question, you can call our information service on weekdays between 9 a.m. and 3 p.m. Our information staff speak Norwegian and English.
Information about the Norwegian society, integration and the introduction programme is available in English, Ukrainian and Russian here.