Contact us Questions about a case or regulations

Choose what type of case you have a question about, and you will be directed to the relevant information about how you can contact us by phone, e-mail or chat. We offer guidance and support in Norwegian and English.

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What do you need help with?: return to home country

Questions about applying for assisted return

You can reach us during opening hours at (+47) 23 35 16 00. When you are asked what type of case you are calling about, press 7 (assisted return). You can also send an email to varp@udi.no.

Opening hours: 

Monday: 12 p.m.–3 p.m.
Friday: 10 a.m.–3 p.m.
Wednesday: 12 p.m.–3 p.m.
Thursday–Friday: 10 a.m.–3 p.m.

You can also receive guidance from the International Organization for Migration (IOM) by calling +47 23 10 53 20 or by sending an email to iomoslovarp@iom.int.

Questions about an application form or problems logging in

You can reach us during opening hours at (+47) 23 35 16 00. When you are asked what type of case you are calling about, press 7 (assisted return). You can also send an email to varp@udi.no.

Opening hours: 

Monday: 12 p.m.–3 p.m.
Friday: 10 a.m.–3 p.m.
Wednesday: 12 p.m.–3 p.m.
Thursday–Friday: 10 a.m.–3 p.m.

Questions about returning home or procuring a travel document

Contact the International Organization for Migration (IOM) by phone at +47 23 10 53 20 or by email at iomoslovarp@iom.int.