8. When can a case be decided automatically?
UDI may decide cases automatically (for information about the use of automated decisions, see Section 17-7 c of the Immigration Regulations and Section 13A-3 of the Citizenship Regulations). This means that we make a decision without a case officer manually assessing the information in the case. We may only process the case automatically when there are clear conditions in the regulations for whether what you have applied for should be granted or rejected. If the case requires any discretionary assessment, it cannot be decided automatically. If you appeal a decision that was made through automated processing, you are entitled to have your appeal considered manually.