Most people must book an appointment with the police through the Application Portal. Because of the coronavirus situation, the police have limited capacity, but they add available appointments regularly. If there are no available appointments in the Application Portal, please check again later. Unfortunately, UDI is not able to assist you in finding available appointments.

If you have received an e-mail from the police, please follow the information you have received in the e-mail. If you have received an e-mail from the police, please follow the information you have received in the e-mail.

You will find more information from the police on their website. (external website) To find out where you should submit your application documents, please write the name of the municipality you live in at the bottom of the page and choose your location from the listed options.

To book an appointment, check the time of your appointment or change an appointment, go to the Application Portal. (external website)

Suppose you have a residence permit that can be renewed (information on this can be found in your decision letter), and you have not been able to book an appointment with the police before the expiry of the permit. In that case, you can document legal residence yourself.

If you have registered an application for renewal or permanent residence permit online within seven calendar days before your current permit expires, you have the same rights as your current permit, even if you have not yet met with the police.

You can document this to public offices or employers by showing your residence card and your decision letter together with the receipt of the application received online.

Your residence card shows the date your residence permit expires. The receipt reference number shows the time when the application was registered. The first four digits of the number show the year the application was registered. The next four digits show the date (YYYYMMDD). For example, the receipt number beginning with 20200815 shows that you registered the application on 15 August 2020.

How can you find the receipt for a registered application online?
To see the receipt, you must log in to the application portal (external website), go to the overview of your applications, select the relevant application and press the button at the bottom of the page that leads to the receipt.

You can not contact the UDI for a confirmation
The UDI will not see when you have registered the application online in our computer systems and can not confirm that you still have the same rights as for your current permit. You must follow the description above to document legal residence until you get an appointment with the police. 

Here you will find out where to meet. On the embassy’s website or VFS’s websites, you will find information on what you must do to submit your documents. You must book an appointment in some cases, while in other cases, you can meet directly at a Visa Application Centre.

If you have already filled in the electronic application and have paid any potential fees, the application will be marked «completed». Then, it is not possible to change the information you have submitted in the electronic application.

It is also not possible to change your appointment location or book an appointment at another location to submit documents. If you have applied to the wrong location, you must reapply and possibly ask the police or the embassy to refund the fee on your first application.

The embassy or the police can edit minor errors in the information on applications to the correct appointment location after you have met and submitted the case there. Therefore, you must bring a written statement about what you have filled in incorrectly and what you want the embassy/police to change for you when you meet for your appointment with the police or VFS.

Suppose you have a renewable permit and have registered an application for renewal or permanent residence permit online within seven calendar days before your current permit expires. In that case, you have the same rights as your current permit even if you have not met with the police yet.

If you already have a permanent residence permit or permanent right of residence, you still have the same rights even if you do not have a valid residence card. For example, you still have the right to work, you have the same rights to support from NAV, and you are still registered as a resident in Norway in the National Population Register. The police also have access to systems where they can see that you have a permanent residence permit or permanent right of residence. You should not travel abroad without a valid residence card.

You can document this to public offices or your employer by showing your residence card and your decision together with the receipt of the application received online.

Your residence card shows the date your residence permit expires. The receipt reference number shows the time when the application was registered. The first four digits of the number show the year the application was registered. The next four digits show the date (YYYYMMDD). For example, receipt numbers beginning with 20200815 show that the application was registered on 15 August 2020.

How can you find the receipt for a registered application online?
To see the receipt, you must log in to the application portal (external website), go to the overview of your applications, select the relevant application and press the button at the bottom of the page that leads to the receipt.

You should not contact the UDI for confirmation
The UDI does not see when you have registered the application online in our computer systems. Therefore, we are not in a position to confirm that you have the same rights as your current permit. You must follow the description above to document legal residence until you get an appointment with the police.

If you are an EU/EEA citizen, you can document that you have a right of residence to other public offices with the documents provided for the group to which you belong in this list.

The family members of an EU/EEA citizen have a right of residence in Norway if the EU/EEA citizen has a right of residence. Suppose you are a family member of an EU/EEA citizen. In that case, you can show that you have a right of residence by documenting that your family member, who is an EU/EEA citizen, has a right of residence in Norway. You can do this as described above. You must also be able to present documentation of your family relationship with the EU/EEA citizen.

It may still be challenging in some countries to receive applications for a residence permit or visitor's visa and issuing visas, due to closed or reduced opening hours in some foreign service missions and application centres. Unfortunately, the UDI cannot assist persons who are unable to submit their applications due to closed foreign service missions or application centres.

In countries where other Schengen countries' embassies normally accept visitor's visa applications on behalf of Norway, it will be challenging to submit visa applications now, due to a temporarily suspended representation agreement. We advise you to contact the nearest Norwegian embassy (external website) that can issue visas to inquire if you can submit an application to them. Unfortunately, the UDI cannot assist you in submitting applications in countries with suspended agreements.