Can I call to find out more about the waiting time for my application?

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We have limited capacity to respond to enquiries by telephone and chat. The employees who respond to inquiries are the same ones who process the cases.

The UDI employees responding to phone and chat enquiries have no further information about waiting times than what is already available on our waiting time page. Consequently, there is no need to contact us if your question is about the waiting time for your case.