When will I receive an answer to my application?
Please check the information about waiting times for applications for protection, renewal of protection or protection and travel documents for family members of refugees here.
The waiting time may change, and we update the information once a month. Unfortunately, we do not have other information to provide you if you call us. If your application has taken longer than stated on the website, you can contact us.
If you have questions about if your case can be moved to the front of the queue (be given priority), use our guide for information about in which cases you can request to be given priority.