Contact us Contact us by phone
The information on this page is personalised for
What type of case is your question regarding?: visitor's visa (maximum 90 days)
The phone lines are now closed: (+47) 23 35 16 00
Opening hours:
10 a.m. – 2:30 p.m. Monday, Tuseday, Thursday and Friday. We are closed on Wednesdays during the summer holidays.
When you are asked what type of case you have a question about, please press 3 on your phone (work, studies, visitor's visa or au pair) and then 3 (visitor's visa).
Please keep your DUF number or your national identity number ready when calling us. We also recommend that you keep this web page open. Your DUF number is the same as before, also if you have a new case at the UDI (the number is attached to you as a person).
If you call between 10 a.m. and 12 p.m., Monday to Friday you will, after you have waited for five minutes, be offered the opportunity to leave your phone number so that we can call you back.
You must be authorised in order for us to be able to disclose confidential information about another person.
Questions and answers:
- How long do you have to wait before you get an answer to your application?
- Can your case be moved to the front of the queue.
- How do you send us new documents?
- How do you book an appointment?
- How much is the fee ?
- Where do you apply?
- What are the requirements for an invitation?
- What form should be used for a guarantee?
- How do you apply to extend your visa?
- How to get confirmations or copies of documents from the UDI?
Important messages
- You need a valid residence card if you are travelling abroad
- Changed requirements for length of residence time to get Norwegian citizenship
- Norway allows dual citizenship from 1 January 2020
- More variation in waiting times for residence permit applications
- Information regarding the situation in Afghanistan and applications about residence in Norway
- Information about the identity clarification programme for Iraqis
- Exceptions for income requirements when applying for family immigration with a refugee in Norway
- You have to choose a new password when you log in to the Application Portal
- Somali citizens who do not have refugee status must obtain a Somali passport
- Applicants from Eritrea will be able to hand in their applications in several locations
- Somalis who apply for Norwegian citizenship must have a Somali passport
- New 24-years age limit for those who are getting married