Contact us Questions about a case or regulations

We offer guidance and support in Norwegian and English. Answer a few simple questions about your case or the regulations to get the right contact information.

The information on this page is personalised for

What do you need help with?:

residence permit for work

What do you need help with?:

residency and permanent right to reside according to the EU/EEA and Brexit regulations

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Reduced guidance services during the summer

Due to a high number of pending cases and staff holidays, UDI will have limited guidance services from 23 June to 8 August (weeks 26 to 32).

You can call our information service or chat with a caseworker between 10 a.m. and 2 p.m. on Mondays, Tuesdays and Thursdays. The service is closed on Wednesdays and Fridays.

Unfortunately, you will not be able to contact us by email during this period. Email services will reopen on 11 August.

Freqently asked questions EU/EAA

Here you will find answers to frequently asked questions about the EU/EAA regulations.

Chat with us

You can chat with a member of our Information Service Monday, Tuesday and Thursday between 10 a.m. and 2:00 p.m. Our Information Service is closed on Wednesdays and Fridays.

Call us

You can call our Information Service Monday, Tuesday and Thursday between 10 a.m. and 2:00 p.m. The Information Service is closed on Wednesdays and Fridays. We receive many calls, so you may need to wait some time for your turn to speak with us.

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