Contact us Questions about a case or regulations
The information on this page is personalised for
You can call our Information Service Monday, Tuesday, Thursday and Friday. The Information Service is closed on Wednesdays.
Questions about applying for assisted return
You can reach us during opening hours at (+47) 23 35 16 00. When you are asked what type of case you are calling about, press 7 (assisted return). You can also send an email to varp@udi.no.
Opening hours:
Monday: 10 p.m.–3 p.m.
Friday: 10 a.m.–3 p.m.
Wednesday: closed
Thursday–Friday: 10 a.m.–3 p.m.
You can also receive guidance from the International Organization for Migration (IOM) by calling +47 23 10 53 20 or by sending an email to iomoslovarp@iom.int.
Questions about an application form or problems logging in
You can reach us during opening hours at (+47) 23 35 16 00. When you are asked what type of case you are calling about, press 7 (assisted return). You can also send an email to varp@udi.no.
Opening hours:
Monday: 10 p.m.–3 p.m.
Friday: 10 a.m.–3 p.m.
Wednesday: closed
Thursday–Friday: 10 a.m.–3 p.m.
Questions about returning home or procuring a travel document
Contact the International Organization for Migration (IOM) by phone at +47 23 10 53 20 or by email at iomoslovarp@iom.int.
Important messages
- Information regarding the situation in the Middle East and applications for residence in Norway
- Important information about UDI's information services
- Stricter rules for visitor visas for citizens of Ethiopia
- Applying for Norwegian citizenship without a permanent residence permit
- Discontinuation of au pair scheme
- Travelling abroad: You need a valid residence card
- UDI's information services from 1 February 2024
- User survey