Call us

You can call us if you have questions about visitor visas or about residency as an au pair.

Our Information Service is open on Monday, Tuesday, Thursday and Friday from 10:00 a.m. to 3 p.m.. The Information Service is closed on Wednesdays. You can reach us during opening hours at (+47) 23 35 16 00. 

When you are asked what type of case you are calling about, press 3 (work permits, study permits, visitor visas, or au pair permits), and then press 3 again (visitor visas up to 90 days or au pair permits). 

Please have your DUF number or your national identity number (fødselsnummer) ready when you call. It may also be helpful to keep this webpage open. Your DUF number remains the same even if you register a new application with UDI (it is tied to you as an individual). 

If you call between 10 a.m. and 12 p.m. during the week, you will be given the option to leave your number so that we may call you back.

You must have been granted power of attorney for us to provide any confidential information about another person. 

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