Why am I not receiving the email with the verification code?
When you are creating a new user, or re-setting your password, you will receive an email. This email includes a code which you must copy and paste into the log-in window. The reason for this extra step is to confirm that you have typed in the correct email address.
If you have not received this e-mail, you should check the junk e-mail/spam filter, which can be found in most e-mail programs.
If the email is not in the spam filter, you might have entered the wrong email address when you registered. Please try again and make sure you enter your email address correctly.
You must use the code you receive within a few minutes. After that it will no longer be valid.