How can I change my appointment?


Booked appointments can be rescheduled, changed or canceled via a link in the email from the police or through logging in and choosing "My applications", where you will find these options on your application's receipt page. If you cancel your appointment, it will be deleted, and you cannot book a new appointment via a link. You must contact the police for a new appointment.

People who have received an email with the title "The Immigration Service is changing the appointment booking solution" must contact the police to change their appointment (external website) if there is a need to change.

Only the police have access to the booking calendar. Therefore, you cannot contact UDI to book or change an appointment.