Why can I not find my application when I have logged in?

You will find a list of submitted applications and application drafts if you log in on My page and go to "My applications". 

If you can not find your application on My applications, it might be due to one of the following reasons:

1. You used a different login method

  • Applications are only displayed on My applications when you log in using the same login method as you did when you first created the application.
    UDI offers two different login methods:
    • ID-porten
    • Email address and password
  • If you cannot find your application, try logging in with the other login method.
  • Remember to check that you are logging in with the same user account as the one you used to submit the application.

2. The application was not submitted

  • If you have created an application, but not submitted it, you will find it under "Application drafts" in My applications.

3. Not all application types are displayed on My applications

  • Among others, first time applications for protection (asylum), applications for assisted return and repatriation, and applications that were submitted on paper are not displayed on My applications. 

4. The application was submitted before April 2022

 

If you still have technical issues, you can contact UDI's technical support chat.