UDI's service declaration

UDI wants to provide a good service for its users. You should receive friendly, quick and correct information when you contact us.

The declaration applies to everyone who applies for protection (asylum), assisted return, a visitor's visa, a residence permit for work, a permanent residence permit, family immigration, Norwegian citizenship, a study permit, an immigrant's passport and a refugee travel document. It also applies to lawyers and others who have been authorised by the applicant.

The different parts of UDI's service declaration 

  • UDI employees are obliged to

  • We expect you to

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