Send us a letter

If you cannot use My page to download a confirmation of refugee status, you can send a letter to UDI and request it. Unfortunately, for security reasons, you cannot send us an email about this. 

Please note: You cannot go to UDI’s office to request documents; you have to send a letter. 

The address

Utlendingsdirektoratet
P.O. Box 2098 Vika
0125 Oslo

This must be included in the letter

In the letter, you must write:

  • That you need confirmation of your refugee status 
  • Your name 
  • Your previous name if you have changed it (the name you had when you came to Norway)
  • Your national identity number (fødselsnummer)
  • The year you came to Norway
  • Your address

The answer is sent to the registered address in the National registry

The answer to your request for a copy or confirmation will always be sent to the address registered in the National registry for the person the document concerns, or the digital mailbox this person has (Digipost).

If you request a copy or confirmation on behalf of someone else, you must submit an authorisation if you want us to send it somewhere else. See how you fill in an authorisation.

When will you receive an answer?

You will receive the confirmation or copy you have requested in the course of five weeks.

If your case is very old, we will have to get the documents from the police or the National Archives. This may mean you will have to wait some more weeks for an answer.