Why has my application for collective protection been rejected?
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You were not residing in Ukraine when the war broke out on 24 February 2022
If you were not residing in Ukraine when the war broke out on 24 February 2022, you cannot be granted collective protection in Norway.
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Your last permanent place of residence was in one of the areas in Ukraine that UDI considers to be safe
If you applied for protection after 27 September 2024, and your last permanent place of residence in Ukraine was in one of the areas that UDI considers to be safe, you cannot be granted collective protection in Norway.
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You are a citizen of a country that UDI considers to be safe
If you are also a national of a safe country in addition to Ukraine, you will not be granted temporary collective protection in Norway, and you will not be granted an extension of collective protection.
If you are a citizen of an EU/EEA country, you may have a basis for residing in Norway. The options you have for staying in Norway depend on which country you are a citizen of, and on whether you have the possibility of applying for other types of residence permits in Norway, such as a permit in accordance with EU/EEA regulations.
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You are a man and aged 18-60 years
If you are a man aged 18–60, you cannot be granted collective protection unless you are covered by one of the exceptions.
Why is collective protection not being extended?
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What are the reasons why collective protection is not being extended?
In both the advance notice and the rejection decision, we explain the reasons why we are considering not extending collective protection. In the rejection decision, we also take into account the information you have provided us.
The reasons are:
- You have stayed abroad for more than six months of your permit.
- There are grounds for revoking/withdrawing your permit, for example because:
- you have moved from Norway, or we have reason to believe that you have moved
- you were not residing in Ukraine when the war broke out on 24 February 2022
- you applied after 27 September 2024 and your last permanent place of residence was in one of the areas that UDI considers to be safe
- you no longer have sole day-to-day care of a child under the age of 18 in Norway because the other person with parental responsibility has applied for a residence permit in Norway
I have received an advance notice that my collective protection will not be extended. What should I do now?
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What does it mean that I have received an advance notice?
UDI must inform you when we are considering not extending collective protection, so that you have the opportunity to provide your input. This is called an advance notice.
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Who receives an advance notice?
We send an advance notice to persons residing in Norway who we consider do not meet the conditions for an extension.
We do not send an advance notice to persons who have moved from Norway, do not have an address in the National Population Register (Folkeregisteret), or to persons whom we have reason to believe are no longer staying in Norway. You can find information about what to do if you have received a rejection but not an advance notice here.
Persons who have been granted another temporary residence permit while holding collective protection do not receive an advance notice of rejection. The reason for this is that, when applying for a new residence permit, they agreed that their existing permit would lapse if the new permit is granted. If the need arises later, these persons may apply for protection again under the Immigration Act Section 28. You can read more about why it is not possible to hold two different residence permits in Norway at the same time here.
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What should I do if I have received an advance notice of rejection of an extension of collective protection?
You have the right to respond to the advance notice and provide your explanation as to why you still believe you are entitled to collective protection.
Everyone who has had collective protection has also had an application for protection on an individual basis on hold. Everyone who receives an advance warning has the right to request the resumption of their suspended individual application for protection, within a given deadline. The deadline is stated in the advance warning. The advance warning also states where you should contact to request an application for individual protection.
You must decide whether you want us to assess your protection needs individually. This applies regardless of whether you choose to respond to the advance warning and regardless of whether you believe you should continue to receive collective protection.
If you request re-admission after the deadline has expired, the application for individual protection will be considered a new application.
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If I only respond to the advance notice
If you submit an explanation of why you believe you are still entitled to collective protection, we will consider your explanation.
We may extend your permit if you are entitled to it.
If we do not extend it, and you have not requested an individual assessment, we will reject the extension of collective protection and impose a duty to return from Norway and the Schengen area.
You cannot appeal the decision -
If I respond to the advance notice and request an individual assessment within the deadline
If you send us your explanation and at the same time request an individual assessment, we will consider your explanation. If we can extend your collective protection, we will drop your application for individual treatment. You will be given a new deadline to request protection on an individual basis when the collective protection scheme ends or if you no longer qualify for collective protection at a later date.
If we cannot extend your collective protection, we will assess your individual protection needs before making a decision not to extend collective protection. If you request individual treatment within the deadline given to you in the advance notice, you can continue to live and work as before until we have processed your application.
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If I only request an individual assessment within the deadline
If you do not submit an explanation and only request an individual assessment, we will wait to reject the extension until your individual protection needs have been assessed. Once you have requested an individual assessment, you will be given an appointment and must meet with the National Police Immigration Service at the National Arrivals Center in Råde to register. You can continue to live and work as before until we have completed processing your application.
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What happens when I attend registration at the National Arrival Centre?
You need to attend the scheduled appointment at the National Arrival Centre to register your individual application. You need to, among other things, submit your travel document and have an interview with the police. You will then return to your place of residence while we process your application. If necessary, we will call you in for an asylum interview. Read more about that on the page below.
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If you request an individual assessment after UDI has rejected the extension
If you apply for protection on an individual basis after a final rejection of the extension of collective protection, you may be granted a postponed duty to return. You are entitled to a reception place, but are no longer allowed to work. You must submit your travel document. Read more about this on the page below.
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If you believe there are special circumstances in your case, you should request an individual assessment
Unlike the group scheme for collective protection, an application on an individual basis gives you the opportunity to present the circumstances that are specific to you and your case. If you believe there are special humanitarian considerations in your case, or if you cannot return to Ukraine, this will be taken into account. This also applies to circumstances concerning children.
It is very difficult to be granted a residence permit under the rules on individual protection, cf. the Immigration Act Section 28. The general security situation in certain areas of Ukraine, or difficulties in obtaining employment or housing, are not sufficient on their own to be granted such a residence permit.
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What happens if I do not attend the scheduled appointment to register my individual case?
If you do not attend the scheduled appointment, UDI will reject the extension of your collective protection, and you will have a duty to return from Norway and the entire Schengen and EU area.
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Can I withdraw my application for individual protection?
Yes, you can withdraw your application for an individual assessment of protection at any time during the process up, until UDI has made a decision in your case.
If you withdraw your application for protection, you will have to leave Norway.
This does not apply if:
- you have a different type of residence permit to stay in Norway
- you are waiting for the decision on a different application for residency in Norway
- you have stayed in the Schengen area for less than 90 days
How to withdraw an application for protection:
- Fill out this form (eksternt nettsted)
- Sign the form
- Scan or take a photo of the form you have completed and signed
- Attach the form to an email and send it to pu@politiet.no
The police will later contact you.
You will receive a decision on refusal of entry or stay.
If you have submitted your travel documents to the Norwegian authorities and have questions regarding their return, you can contact the police at +47 22 34 24 00.
UDI cannot answer questions about your travel documents. If you do not have valid travel documents, you must obtain them yourself.
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How do I respond to the advance notice?
If you believe that you meet the criteria for temporary collective protection, you must provide us with an explanation and submit documentation supporting your statements.
Your explanation must include:
- Your DUF number and case number (DUF number: twelve digits – case number: three digits)
- An explanation of why the extension of your temporary collective protection should not be rejected
- Information about your relationships with close family or household members that may still make you eligible for collective protection
- Any other information you consider important for your case, for example, how a rejection would affect children under 18
- Your signature, or the signature of the person you have authorised to act on your behalf
You can provide a response for several family members in a single letter. All adults must sign the letter.
If you do not submit an explanation within the three-week deadline, we will make a decision based on the information we currently have. If you do not request an individual assessment within three weeks of receiving the advance notice, UDI may issue a decision with a duty to leave the country.
You can send your explanation by post to:
Utlendingsdirektoratet
P.O. Box 2098 Vika
0125 Oslo -
Can I receive financial support for moving back to Ukraine?
Ukrainians with temporary collective protection in Norway who wish to move back to Ukraine can apply for repatriation.
I have received a rejection
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I have received a rejection, but not an advance notice
If you had moved from Norway, or if UDI had reason to assume that you had moved, you were not issued an advance notice when we rejected your case.
You cannot appeal the decision. If you live in Norway and received a decision without prior notice, you must contact UDI.
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You cannot appeal the decision that you were not granted extended collective protection
You cannot appeal the decision. This means that the decision is final on the day the decision is made.
You can apply for individual protection again. You can find more information on the page below.
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What happens if I do not leave Norway within the deadline for departure?
If you do not leave Norway within the deadline for departure stated in your decision, you will be staying in the country illegally. You can read more about what happens if you do not leave Norway within the deadline for departure here.