You have applied for protection, and UDI has assessed whether you can be granted collective protection here in Norway. Since you stayed in another country before coming to Norway, you can not be granted collective protection here. It is a requirement in order to be granted collective protection in Norway that you resided in Ukraine on 24 February 2022, when the war broke out.

Why has UDI not assessed whether I can be granted individual protection?

The regulations in Norway state that if you have stayed in a safe country just before you came to Norway, you will not have your application processed here, and you must travel back to the country you stayed in and possibly seek protection there. There is no requirement that you have or have had a valid residence permit in the country in which you stayed.

How do I appeal the decision?

You can appeal the decision and ask to stay in Norway while the appeal is processed. You must appeal within three weeks of receiving your decision. If you wish to make an appeal, you must send the appeal to UDI by post. You can either fill in the form attached to the decision, or write an appeal yourself. The appeal must be written in Norwegian or English.

The appeal is sent to: Utlendingsdirektoratet, PO Box 2098 Vika, 0125 Oslo.

If UDI does not change the decision, we will forward the appeal to the Immigration Appeals Board (Utlendingsnemnda, UNE). If UDI or UNE changes the decision and grant the appeal, you may have the right to have your legal expenses covered, for example, if you have used a lawyer.

You have the right to see the documents in your case.

Can I get assistance from a lawyer to make an appeal?

You will not be assigned a lawyer. It is not a requirement that you have a lawyer to make an appeal, but you can get a lawyer yourself if you wish. You will not be reimbursed for the lawyer's fees.

If you want assistance to make an appeal, but you do not have the money for a lawyer, there are organisations you can contact to ask if you can get assistance for free. Examples of organisations you can contact are:

• NOAS (eksternt nettsted) 
• Jussbuss (eksternt nettsted)
• SEIF (eksternt nettsted)
• Rettssenteret (eksternt nettsted)

What happens if I am not allowed to stay in Norway while my appeal is processed?

If you are not allowed to stay in Norway while your appeal is processed, you must leave the country within the deadline you have been given. If you are going to return to a country which the Norwegian authorities consider it is obvious that it is safe for you to return to, you will probably not be allowed to stay in Norway while the appeal is processed.

What happens if I do not leave Norway by the deadline?

If you do not leave Norway, the police can forcibly send you out of Norway. You can be expelled from Norway and other Schengen countries. Once you have been expelled, you cannot travel to Norway or another Schengen country. You cannot travel back to Norway until you have paid the cost for your deportation out of Norway.

If you are over the age of 18, you get fewer rights to healthcare. You can find more information about this at Helsenorge (eksternt nettsted).

You can still stay at the asylum reception centre until you leave Norway, but you will receive less money if you do not leave within the deadline.

How can I get my passport back so I can travel?

If you have handed in your travel documents to the Norwegian authorities and have questions about the handing over of your documents, you can contact the police by calling 22 34 24 00.

UDI cannot answer questions about your travel documents.

I do not have a valid passport. How can I travel?

If you do not have valid travel documents, you must obtain them yourself.

I do not have the money to travel, or need assistance organising the journey. What do I do?

It is the police who check that you travel, and who are responsible for the practicalities concerning your departure from Norway. If you have questions related to the departure, you can contact the police by calling 22 34 24 00.

UDI cannot answer questions about financing or the practicalities concerning your departure.

Can I get an extension of the deadline for leaving the country?

If you need an extended deadline for leaving the country, you can apply for an extension of the deadline with the police. The police will assess whether the deadline for leaving the country can be extended. If you have questions related to the departure or the deadline for leaving the country, you can contact the police by calling 22 34 24 00.

If you a dual national, with citizenship in at least one safe country, you are note eligible for collective protection in Norway and you cannot be granted an extension.

You can appeal the rejection.

UDI will contact you by phone approximately 1 week after we take our decision and send you the answer to your application. We will then agree on a time to meet and discuss the decision with you. During the meeting, we will explain the decision in a language you understand and we will give you information about the options you have.

The options you have will depend on which countries your citizenships are in, and whether you have the possibility of applying for other types of residence permits in Norway. We will give you more information and guidance about this during the meeting. You can read more about other types of residence permits in Norway on udi.no.

If your application is rejected because you no longer are covered under collective protection, your application will automatically be transferred for processing on an individual basis. But since you are a citizen of a safe country, your application will be processed quickly and, most likely, rejected.

In an appeal, you will need to make a decision regarding whether you want to maintain your application's status as an individual application. If you let it stand as an individual application, you may withdraw it at any time before it has been processed.

If you do not wish to appeal, and you are not able to apply for a different residence permit in Norway, you will have to leave Norway.

You may be issued a decision instructing you to leave Norway. The police will follow up to confirm whether you have left. If you remain illegally in Norway, you can be expelled. This will have consequences for your ability to return to Norway or to the Schengen area.

More information about assisted return and your options for applying for help to travel. Financial support is normally not available for assisted returns to a safe country.

If you do not meet the requirements for temporary collective protection, your extension will be rejected.

If we see that you did not meet the requirements when your first permit was granted, your extension will be rejected. Your extension may also be rejected if you breached any requisite terms for the permit during the period of your permit. Examples include not staying in Norway for at least half of the period you have held a permit.

You may appeal the decision

UDI will contact you by phone approximately 1 week after we take the decision and send you the answer to your application. We will then agree on a time to meet and discuss the decision with you. During the meeting, we will explain the decision in a language you understand and we will give you information about the options you have.

If you a dual national, with citizenship in at least one safe country, you are note eligible for collective protection in Norway and you cannot be granted an extension.

You can appeal the rejection.

UDI will contact you by phone approximately 1 week after we take our decision and send you the answer to your application. We will then agree on a time to meet and discuss the decision with you. During the meeting, we will explain the decision in a language you understand and we will give you information about the options you have.

The options you have will depend on which countries your citizenships are in, and whether you have the possibility of applying for other types of residence permits in Norway. We will give you more information and guidance about this during the meeting. You can read more about other types of residence permits in Norway on udi.no.

If your application is rejected because you no longer are covered under collective protection, your application will automatically be transferred for processing on an individual basis. But since you are a citizen of a safe country, your application will be processed quickly and, most likely, rejected.

In an appeal, you will need to make a decision regarding whether you want to maintain your application's status as an individual application. If you let it stand as an individual application, you may withdraw it at any time before it has been processed.

If you do not wish to appeal, and you are not able to apply for a different residence permit in Norway, you will have to leave Norway.

You may be issued a decision instructing you to leave Norway. The police will follow up to confirm whether you have left. If you remain illegally in Norway, you can be expelled. This will have consequences for your ability to return to Norway or to the Schengen area.

More information about assisted return and your options for applying for help to travel. Financial support is normally not available for assisted returns to a safe country.

Applicants from Ukraine who have moved out of Norway will not have their temporary collective protection in Norway extended. You can appeal a rejection. The deadline for appealing is 3 weeks after you were notified about the rejection or when you should have been aware of it.

If your rejection stands you will no longer have the right to collective protection. If you apply for protection again, your application will be processed on an individual basis. 

If you have a different residence permit in Norway, you will no longer have the right to collective protection.

You can appeal the decision.

If you apply for protection again, your application will be processed on an individual basis.