What should I do if I have forgotten my password or the password does not work?
- Click the "Log in to My Page" (external website) button and press Har du glemt passordet? ("Forgot your password?") in the login window.
- Enter your email address and press Send bekreftelseskode ("Send verification code").
- Within a few minutes, you will receive an email. In the email there is a verification code. You must copy this code and paste it into the login window to activate your user profile. The code is only valid for a few minutes.
- Choose a new password that meets the requirements below.
The password must contain at least:
- eight characters
- one capital letter
- one lower-case letter
- one number
The password cannot contain:
- special characters such as @, % or &
- the letters æ, ø or å
- letters that are not in the Latin alphabet