What should I do if I have forgotten my password or the password does not work?


  1. Click the "Log in to My Page" (external website) button and press Har du glemt passordet? ("Forgot your password?") in the login window.
  2. Enter your email address and press Send bekreftelseskode ("Send verification code").
  3. Within a few minutes, you will receive an email. In the email there is a verification code. You must copy this code and paste it into the login window to activate your user profile. The code is only valid for a few minutes.
  4. Choose a new password that meets the requirements below.

The password must contain at least:

  • eight characters
  • one capital letter
  • one lower-case letter
  • one number

The password cannot contain:

  • special characters such as @, % or &
  • the letters æ, ø or å
  • letters that are not in the Latin alphabet