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How will I get my travel document if I applied before 16 April 2021?
If you have been granted protection (asylum) for the first time and issued a travel document, the police will inform you when you can come and pick up your travel document and residence card. If you have applied to renew it, you must book an appointment with the police in advance. If you filled in and sent your application electronically, you can now log in to book an appointment. If you did not fill in an electronic application form when you applied for a residence permit, you must instead call your local police district to book an appointment. You cannot call UDI to book an appointment.
At the police station, you have to sign and have your fingerprints and photo taken. Children under the age of three must bring a passport photo.
The police will order the refugee travel document for you and you will receive it by mail. When you are at the police station, you can ask how long it will take before you get your travel document.
Your travel document must be renewed. You must remember to apply for renewal well in advance of the old one expiring. Please see our updated guide to waiting times for applications. If your travel document is damaged, you must also renew it. Your travel document normally expires on the same date as your residence permit. You have to hand in two applications: one to renew your residence permit and another one to renew your travel document.
If you have a residence permit that is limited due to doubt about identity, you can apply for a new residence permit as soon as you have the ID documents UDI has asked for. You do not need to wait until your travel document is about to expire.