Received an answer Have been granted a permanent residence permit
Questions and answers
How to get a residence card if you applied before 16 April 2021
What is a residence card?
The residence card confirms that you have been granted a permanent residence permit in Norway. The card also states that you are entitled to travel freely in the Schengen area. The residence card is not proof of identity, and you must still bring your passport when you travel.
If you are an EU/EEA national, you will not be issued a residence card.
How to get the residence card
- To be issued a residence card, you must go to the police in the place where you live. You must book an appointment in advance.
- Log in to the Application Portal and book an appointment (external website). You first choose your application for a permanent residence permit, and then book the appointment under the header 'Has your application already been granted?'.
If you are having problems booking an appointment online, you will need to call your local police district to book an appointment. You cannot call the UDI to book an appointment.
If you are under the age of 18, your parents/guardian must accompany you to the police.
What happens when you go to the police?
The police will take your fingerprints and photo, and will then order your residence card.
How long will it take until you get the card?
It will take at least 20 working days from your appointment with the police until you receive the card in the post. Please check that you are registered with the correct postal address and that your name is on your letter box. If not, the card will not reach you. If the card is lost in the mail, it will take another ten working days until you can get a new one.
If you are planning trips abroad, you should therefore make sure there is plenty of time between your appointment with the police and your planned departure date.
Remember to renew the card
The residence card will be valid for two years. Please remember to order a new residence card before the old one expires.
How to get a residence card if you applied on 16 April 2021 or later
What is a residence card?
A residence card is a plastic card in credit card format that proves that you have been granted a residence permit in Norway. The police will order a residence card for you.
Most people can get a residence card without booking a new appointment with the police. The police will send you the residence card in the mail, and you do not have to book an appointment. Read below who must book an appointment to get a residence card.
What do you need to do to receive the card in the mail?
- If you are a new mail recipient in Norway, fill in this form (external website, opens in new window) and hand it in at a post office or in-store post office. Remember to bring identification.
- Check that you are registered with the correct postal address at Posten (external website), if you are already registered as a postal recipient. The site requires login with BankID or MinID.
- Make sure you have your name on the mailbox, otherwise you will not receive the card. If the card gets lost in the mail, it will take some time before you can get a new one.
- You should not book trips abroad until you have received the new residence card.
Who must book an appointment to get a residence card?
- You who have an expired Norwegian alien's passport or travel document for refugees, which you have not already given to the police.
- If you have applied for a residence permit in accordance with the Brexit regulations, you will be notified to book an appointment after your application has been processed.
How to book an appointment?
To book an appointment, you must log in to the Application Portal. Go to the overview of your applications and press «View application». On the receipt page you get to, you can book an appointment.
Have you sent an application for a permanent residence permit after 10 January 2022 or applied for a permit according to the Brexit regulations? Then you will probably find your application on My applications. After you have logged in, you can go to your application and book an appointment.
Booking an appointment by phone:
If you did not use the Application Portal when you applied for a residence permit, you must instead call your local police district to book an appointment. You cannot call the UDI to book an appointment.
Notify the authorities if you move
Please notify the Norwegian Tax Administration / Population Register if you move, either to a new address in Norway or into/out of Norway.
You can lose your permanent residence permit
Losing a permit means that UDI has decided that the residence permit is no longer valid. It may mean that you are no longer allowed to live in Norway or that you will be granted a new residence permit, and your residence period in Norway will restart.
There may be different reasons why you lose your residence permit, for example, if you:
- have stayed outside Norway for a continuous period of two years or for a total period of two years during a four-year period (if you wish to stay abroad for more than two years, you must apply for this)
- have provided incorrect information in your case
Here you will find more information about revoking a permanent residence permit.