you must have your DUF number (12 digits) and information about the residence permit. You will find this information on the old card or in the decision letter that you received from the UDI or the police.
you are not a citizen of an EU/EEA country. (EU/EEA nationals are no longer given stickers in their passports or residence cards. )
Remember to order your residence card in plenty of time
Please remember to order your residence card in plenty of time before the old one expires, and in plenty of time before you are travelling abroad.
There might be a waiting time to get an appointment with the police. After you have attended your appointment with the police it will take at least 10 working days until you receive the residence card by post.
Please remember that your name must be on your letter box. If not, the card will not be delivered to you.