You have been granted a residence permit on grounds of strong humanitarian considerations or a particular connection to Norway
Questions and answers
How to get a residence card if you applied before 16 April 2021
What is a residence card?
How do you obtain a residence card?
To be issued a residence card, you must go to the police in the place where you live. You have to book an appointment in advance.
If you are under the age of 18, your parents/guardian must accompany you to the police.
Booking an appointment over the phone
You can call your local police district to book an appointment. You cannot call UDI to book an appointment.
What happens when you go to the police?
The police will take your fingerprints and photo, and will then order your residence card.
How long will it take until you get the card?
It will take at least 20 working days from your appointment with the police until you receive the card in the post.
Please check that you are registered with the correct postal address and that your name is on your letter box. If not, the card will not reach you. If the card is lost in the mail, it will take another ten working days until you can get a new one.
If you are planning trips to abroad, you should therefore make sure there is plenty of time between your appointment with the police and your planned departure date.
How to get a residence card if you applied on 16 April 2021 or later
What is a residence card?
A residence card is a plastic card in credit card format that proves that you have been granted a residence permit in Norway. The police will order a residence card for you.
If you are applying from Norway, you may be able to get a residence card without meeting with the police again. If this applies to you, the police will send you the residence card in the mail, and you do not need to book an appointment. Read below who must meet with the police to get a residence card.
I have applied for protection (asylum) for the first time and have been granted a residence permit
If you have applied for asylum for the first time with the police, the police contact you and give an appointment. You must meet with the police, but you do not have to book an appointment yourself.
I have applied for a residence permit from abroad
You must book an appointment to get a residence card.
I have applied for a renewal of my residence permit
You must book an appointment if you have a Norwegian alien's passport or travel document for refugees that has expired and that you have not already given to the police.
You should not book an appointment if you handed in your old travel document to the police when you applied. The police will send the residence card to you in the mail.
What do you need to do to receive the card in the mail?
- If you are a new mail recipient in Norway, fill in this form (external website) and hand it in at a post office or in-store post office. Remember to bring identification.
- Check that you are registered with the correct postal address at Posten (external website), if you are already registered as a postal recipient. The site requires login with BankID or MinID.
- Make sure you have your name on the mailbox, otherwise you will not receive the card. If the card gets lost in the mail, it will take some time before you can get a new one.
- You should not book trips abroad until you have received the new residence card.
How to book an appointment?
Booking an appointment in the Application Portal:
If you used the Application Portal to register your application, you can now log in here to book the appointment (external website).
Booking an appointment by phone:
If you did not use the Application Portal when you applied for a residence permit, you must instead call your local police district to book an appointment. You cannot call UDI to book an appointment.
How do I get a national ID number?
The police will order a National ID number for you. You do not have to do anything to get this.
Can my family come to Norway?
To find out whether or not your family members can apply to come and live with you in Norway, you must read the decision from UDI. The decision will state whether or not there is a possibility for family immigration.
If there is a possibility for this, you can read more about which family members can apply to come and live with you in Norway on our pages on family immigration.
How do I get a bank account and a bank card?
To open a bank account in Norway, you must have the following:
- a registered address
- a valid and approved identification
Examples of valid identification are:
- a valid foreign passport
- a valid travel document for refugees
- a valid immigrant’s passport
The bank may ask for additional valid identification documents, or further documentation of your identity, before they are able to give you a bank account. This is because they have to be certain of who you are.
See further information from Finance Norway on how to open a bank account or how to obtain a bank card (external website).
Can I travel to other countries while I am living in Norway?
- After you have been issued your residence card, you can travel into and out of Norway for as long as your residence permit is valid.
- You must bring your passport and residence card when you travel.
- You can visit other Schengen countries for up to 90 days.
- You must live in Norway at least half of the time you have a residence permit for. If you have been given a residence permit for one year, you cannot stay abroad for more than six months in total during that year. If you have been given a residence permit for several years, you cannot stay abroad for more than a total of 182 days in any 365 day period. If you do so, you can lose your residence permit, and you will have to apply for a new residence permit.
- If you are later going to apply for a permanent residence permit, you can normally not have stayed outside Norway for more than a total of seven months in the past three years.
Will this residence permit be included if I later want to apply for a permanent residence permit?
- The decision letter from UDI will tell you whether the time you have this residence permit may be included if you later apply for a permanent residence permit.
- See information regarding the requirements for permanent residence permit.
Can I lose my residence permit?
In some cases, you may lose your residence permit.
Losing a permit means that UDI has decided that the residence permit is no longer valid. It may mean that you are no longer allowed to live in Norway or that you will be granted a new residence permit, and your residence period in Norway will restart.
There may be different reasons why you lose your residence permit, for example, if you:
- have provided incorrect or incomplete information
- have stayed too long outside Norway
- have received a new type of residence permit