How to get a residence card if you applied on 16 April 2021 or later

What is a residence card?

A residence card is a plastic card in credit card format that proves that you have been granted a residence permit in Norway. The police will order a residence card for you.

If you are applying from Norway, you may be able to get a residence card without meeting with the police again. If this applies to you, the police will send you the residence card in the mail, and you do not need to book an appointment. Read below who must meet with the police to get a residence card.

I have applied for protection (asylum) for the first time and have been granted a residence permit

If you have applied for asylum for the first time with the police, the police contact you and give an appointment. You must meet with the police, but you do not have to book an appointment yourself.

I have applied for a residence permit from abroad

You must book an appointment to get a residence card.

I have applied for a renewal of my residence permit

You must book an appointment if you have a Norwegian alien's passport or travel document for refugees that has expired and that you have not already given to the police.

At the police, you must take a picture and give fingerprints.

You should not book an appointment if you handed in your old travel document to the police when you applied. The police will send the residence card to you in the mail.

What do you need to do to receive the card in the mail?

  • If you are a new mail recipient in Norway, fill in this form (external website) and hand it in at a post office or in-store post office. Remember to bring identification.
  • Check that you are registered with the correct postal address at Posten (external website), if you are already registered as a postal recipient. The site requires login with BankID or MinID.
  • Make sure you have your name on the mailbox, otherwise you will not receive the card. If the card gets lost in the mail, it will take some time before you can get a new one.
  • You should not book trips abroad until you have received the new residence card.

How to book an appointment?

Booking an appointment in the Application Portal:

If you used the Application Portal to register your application, you can now log in here to book the appointment (external website).

Booking an appointment by phone:

If you did not use the Application Portal when you applied for a residence permit, you must instead call your local police district to book an appointment. You cannot call UDI to book an appointment.