Collective protection means that UDI does not assess the need for protection individually but gives Ukrainians fleeing the war in Ukraine and their family members collective protection. This ensures that Ukrainians fleeing the war will get the help they need faster.
For you to be granted collective protection, the Norwegian authorities must know who you are. To prove your identity, you can provide, for example, one of the following documents:
If you do not have any identity documents, the police must conduct additional investigations to establish your identity.
If you have protection in Ukraine, you must show documentation confirming that you have residency for protection there, in addition to identifying yourself.
UDI has begun to process applications for collective protection. Unfortunately, we do not know how long you have to wait before you receive an answer to your application, but we work to ensure that you receive a quick response.
To make sure as many as possible get a quick answer, some of the cases are processed automatically by a robot, while other cases are processed by case officers. This means that we can process a higher number of cases per day. In some cases, we need to do some additional investigation or have a conversation with you. We will then contact you.
We do not always process the oldest cases first, so you may find that someone who has applied after you gets an answer before you.
If your application for collective protection is granted, you will receive a decision letter in the mail with information about the residence permit you have received. You will also receive a letter in Ukrainian explaining your rights and obligations. In the letter, there will be a QR code that links to a film in your language explaining your rights and obligations.
We must know your address to contact you about your case. If you do not live in an asylum reception centre or emergency accommodation, you must give your address to the police where you live (external website).
Your name must be on the mailbox for you to receive the letters we send you.
If the information about waiting times changes, we will update our web pages.
If you wish, you can request to have your application for protection assessed individually. However, if you are entitled to collective protection, the individual application will be put on hold until the scheme lapses or three years have elapsed. After three years, you can demand that your application be processed individually.
If the basis for the collective protection lapses, you will be informed that you have the right to have your application for protection processed individually if you so wish.