I’m not sure whether UDI has received my documents. What should I do?
We will contact you if documents are missing
UDI will not reject an application because some documents are missing. Once the waiting time is over and your application is being processed, we will check all the documents. If anything is missing, we will contact you so that you can upload or obtain the missing documents. You will keep your place in the queue.
Have you sent us additional documents?
If you have new information that is important to your case, you can send it to us after you have submitted your application and documents.
When you submit documents to UDI, you will receive a confirmation email. The confirmation shows which documents you have submitted and what information you have provided. This confirms that we have received your documents. The documents are usually added to your case within one day, but it can take up to 30 days.