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- use the Application Portal Norway if possible, and otherwise, use the correct application form and ensure that it is filled in correctly
- provide your correct identity and help to ensure that we receive sufficient and correct information
- ensure that UDI receives all necessary documentation
- notify UDI via our online form if your situation changes in a way that could have a bearing on your case
- notify UDI via our online form if you change your email address or mobile phone number, so that we can send you information via email or text message
- notify us if you move (if you hold a residence permit, notify the National Population Register (Folkeregisteret), if you are an asylum seeker, notify the police)
- have your complete name written on your postbox so that our letters can easily reach you