For general inquiries not related to cases or regulations, please call the switchboard at +47 23 35 15 00 (
8 a.m.–3.45 p.m. Monday to Friday
).For questions regarding cases and regulations you can contact our Information Service by e-mail, chat or telephone. Opening hours:
10 a.m. – 2:30 p.m. Monday to Friday
Please note: Applicants with questions about a case or regulations, cannot meet up at Innspurten 11D. Please contact us by phone or email.
Utlendingsdirektoratet
Innspurten 11D, 0663 Oslo
Please note: If you are an applicant who wishes to send in additional documents, please see information about how to send in documents.
Utlendingsdirektoratet
Postboks 2098 Vika
NO-0125 Oslo
Norway
Please choose a category for your request:
Other enquiries: udi@udi.no (Please note that questions about a case, regulations or submission of additional documents will not be answered via this email address.
All suppliers of goods and services to Norwegian Directorate of Immigration must use electronic invoices.
The Norwegian Electronic Trading Format (EHF) is compatible with PEPPOL BIS format in EU. More information about electronic invoices (external website).
Our electronic invoice address is: 974 760 746.
Please specify the invoice with a reference number and person who made the order.
Billing address:
Utlendingsdirektoratet (UDI)
Fakturamottak DFØ
Postboks 4746 Torgård
NO-7468 Trondheim
NORWAY
Our organisation number: 974760746