Contact us Key adresses and phone numbers

Switchboard and various addresses.


For general inquiries not related to cases or regulations, please call the switchboard at +47 23 35 15 00 (

8 a.m.–3 p.m. Monday to Friday


Information Service

For questions regarding cases and regulations you can contact our Information Service by e-mail, chat or telephone. Opening hours:

10 a.m. – 2.30 p.m. Monday, Tuesday, Thursday and Friday


Visiting address

Please note: Applicants with questions about a case or regulations, cannot meet up at Innspurten 11D. Please contact us by phone or email

Innspurten 11D, 0663 Oslo

Postal address

Please note: If you are an applicant who wishes to send in additional documents, please see information about how to send in documents.

Postboks 2098 Vika
NO-0125 Oslo

Email address

Please choose a category for your request:

Other enquiries: (Please note that questions about a case, regulations or submission of additional documents will not be answered via this email address. 

Billing address

All suppliers of goods and services to Norwegian Directorate of Immigration must use electronic invoices.

The Norwegian Electronic Trading Format (EHF) is compatible with PEPPOL BIS format in EU. More information about electronic invoices (external website).

Our electronic invoice address is: 974 760 746.

Please specify the invoice with a reference number and person who made the order.

Billing address:

Utlendingsdirektoratet (UDI)
Fakturamottak DFØ
Postboks 4746 Torgård 
NO-7468 Trondheim

Our organisation number: 974760746

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