I cannot find my application under ‘Submitted applications’. What should I do?
If you can not find your application on My applications, it might be due to one of the following reasons:
1. You used a different login method
Applications are only displayed on My applications when you log in using the same login method as you did when you first created the application.
UDI offers two different login methods:
- ID-porten
- Email address and password
If you cannot find your application, try logging in with the other login method.
2. Not all application types are displayed on My applications
Among others, first time applications for protection (asylum), applications for assisted return and repatriation, and applications that were submitted on paper are not displayed on My applications.
3. The application was submitted before April 2022
Some applications submitted before April 2022 require that you contact UDI directly to request access.
If you still can not find your application after logging in, you can still upload documents by using the "Submit documents" button at the bottom of the My applications page. This allows you to submit documents that are not directly connected to an application.