Have applied Au pair
Questions and answers
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What happens to your application while you wait?
- Once you have submitted your application documents to the police or the embassy, your case will be forwarded to the UDI. When the UDI receives your application, you will be notified by email or SMS.
- The application is now waiting to be processed by the UDI. The case officers consider the cases in the order in which they are received. When your application is first in line, a case officer will be assigned to you, and he/she will make a decision in your case.
- When the UDI or the embassy has made a decision, you will be notified either by the embassy, if you are in your home country, or by the police, if you are in Norway. If you have given someone power of attorney, this person will always receive the decision, and must notify you.
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How long do you have to wait for an answer to your application?
Go to our guide to waiting time for au pair permits.
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Can your case be moved to the front of the queue?
Many people want to have an answer to their application quickly. However, very special circumstances are required for your case to be moved to the front of the queue.
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Are you allowed to enter Norway before you have received an answer to your application?
Most applicants must apply though an embassy and wait for the answer in their home country.
You may only hand in your application in Norway, or enter Norway before you have received an answer to your application, if you qualify as a skilled worker and have legal stay.
You can move in with your hos family before you have received your Au pair permit, but you cannot begin to exercise your Au pair chores before UDI has granted you residency permit.
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What you have to do if you move before your application is processed?
You are registered in the National Registry
You have to report your new address to the National Population Register (external website) as soon as you know you will be moving. The UDI automatically receives your new address from the registry.
You are in Norway, but not registered in the National Registry
If you are in Norway, and you move before your application has been processed, you must notify the police that you are moving no later than one week after you have moved. You can notify the police where you are moving to, or where you lived before.
You are abroad
If you are abroad, and you move before the UDI has processed your application, you must notify the embassy or consulate you applied to. If you fail to do this, you risk not receiving the answer to your application.
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How can you withdraw your application and get the fee refunded?
The application fee can only be refunded if you have not yet attended your appointment to hand in the application in person. If you have sent an application where you are not required to meet in person, but only need to upload the application documents electronically, you cannot get the fee refunded after you have uploaded the documents.
If you want an application fee refunded, you must contact the police district or the embassy responsible for your application. UDI cannot assist you with reimbursement.
If you have already handed in your application in person but wish to withdraw it, even if you will not be reimbursed, you must notify us in writing. You can write a short letter explaining that you wish to withdraw your application. The letter must be signed by you, the applicant. You must send the letter electronically. When we receive the information that you want to withdraw your application, we will dismiss the case and send you a written confirmation.
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How can a reference person, sponsor or host parent withdraw an application?
As a general rule, we can only dismiss a case if the applicant sends a written request to withdraw the application. Dismissing means that we close the case without processing it.
If you are a reference person, sponsor or host parent and wish to withdraw your consent for the applicant to stay with you in Norway, you must send a written notification of this to UDI. You can write a short letter in which you explain that you wish to withdraw your consent for the applicant to stay with you. You must send the letter electronically. If you withdraw your consent, this will be stated in the decision (rejection) that the applicant receives.
We cannot dismiss a case because the reference person/sponsor/host parent wishes to. If any of these persons want to withdraw the application, we must still process the case, but it will be rejected on the basis that consent has been withdrawn.
If a person with power of attorney wishes to withdraw the application due to a separation, we must still process the application, but it will be rejected. The power of attorney expires when we receive information about the separation.
The application fee cannot be refunded when the reference person/sponsor/host parent withdraws consent. This is because the application will be processed.