Many people want to have an answer to their application quickly. However, very special circumstances are required for your case to be moved to the front of the queue.
You have to report your new address to the National Population Register (external website) as soon as you know you will be moving. UDI automatically receives your new address from the register.
If you are in Norway, and you move before your application has been processed, you must notify the police of your move no later than one week after you have moved. You can notify the police where you are moving to, or where you lived before.
If you are abroad, and you move before UDI has processed your application, you must notify the embassy or consulate where you submitted your application. If you fail to do this, you risk not receiving the answer to your application.
The application fee can only be refunded if you have not yet attended your appointment to hand in the application in person. If you have sent an application where you are not required to meet in person, but only need to upload the application documents electronically, you cannot get the fee refunded after you have uploaded the documents.
If you want your application fee refunded, you must contact the police district or the embassy responsible for your application. UDI cannot assist you with reimbursement.
If you have already handed in your application in person but wish to withdraw it, even if you will not be reimbursed, you must notify us in writing. You can write a short letter explaining that you wish to withdraw your application. The letter must be signed by you, the applicant. You must send the letter electronically. When we receive the information that you want to withdraw your application, we will dismiss the case and send you a written confirmation.